Please read these Terms and Conditions carefully before using the Maiki website. If you cannot agree to these Terms and Conditions and our Privacy Policy please do not use the Maiki website. If you use the Maiki website, you are deemed to have agreed to these Terms and Conditions and our Privacy Policy.

The website and its content are provided for your personal use only, and must not be used for any public or commercial purpose.

This below information sets out the Terms and Conditions that govern the use of the Maiki website.



As these Terms and Conditions may be amended, changed or altered at any time, Maiki recommends that this document be periodically reviewed. Amendments are effective immediately.



These Terms and Conditions are governed by the laws of Australia.



When using the Maiki website, you must not:

  • post the private details of another person or entity;
  • impersonate or imitate another person or entity;
  • restrict or inhibit another person from using or enjoying the Maiki website;
  • use the website in a manner or for any purpose which is unlawful or contrary to these Terms and Conditions;
  • breach the copyright, trademark or intellectual property rights of Maiki or a third party unless the prior written consent of Maiki or the third party has been obtained;
  • upload, post, email, transmit or otherwise make available any software that may contain a virus or other information that is designed to interrupt, destroy, disrupt, corrupt or limit the operation of the Maiki website, its servers, software, hardware or equipment;
  • engage in any activity which is likely to cause interference, harm or disruption to the Maiki website, its servers, software, hardware or equipment; or
  • breach the privacy of another.

Please report any breach of these Terms and Conditions to our customer service team via email at  info@maiki.com.au 



You can send an e-card direct to the receiver or to your email to print.

Gift Cards are valid for 3 years from the date of purchase. Gift Cards can be redeemed against all products on Maiki's site, and apply as a payment method at checkout.

Gift Cards are non-transferable and cannot be returned or redeemed for cash.

Gift Cards can be used in conjunction with other promotional offers unless stated in conditions.

If you purchase items using a Gift Card and wish to return these your refund will be returned to the original gift card.

The purchase of a Gift Card cannot be returned for a refund or exchange.



On submission of an order on the Maiki website, Maiki constitutes your offer to purchase merchandise.

When you place your order, Maiki will send an email confirmation of your order outlining the details of your purchase. This email does not constitute acceptance of your order.

On acceptance of your order, you will be allocated a Customer Order Number specific to your purchase. Please quote your Customer Order Number when contacting Maiki about your order.

All orders are subject to Maiki’s approval and the availability of merchandise.

If the merchandise ordered becomes unavailable, Maiki will contact you. If you have paid for merchandise that is or becomes unavailable, Maiki will promptly refund the cost of that merchandise to you.

The images, descriptions and prices of merchandise on the Maiki website are provided for your reference only.

Maiki may place a limit on the quantity of merchandise that can be ordered on the Maiki website.



All orders are priced in Australian dollars and include GST.

Prices quoted on the Maiki website may differ from prices in store. Prices quoted on the Maiki website are indicative only and are subject to change.

If the price of merchandise is reduced after you place an order, Maiki will not offer a subsequent price adjustment. The relevant price of merchandise is the price of merchandise at the time you place your order.



Maiki may in our discretion, cancel or refuse to accept an order at any time, without liability.

If Maiki cancels an order after you have made a payment, Maiki will refund that payment to you but will have no further obligations or liabilities to you.



You must provide complete, true and up to date payment and billing details.

When you place an order on the Maiki website, you authorise Maiki to deduct payments from the credit card you provide.

You must be the authorised holder of the credit card or be authorised to use the credit card in order to have payment details authorised and processed. Maiki can request or demand proof of authorisation.

Maiki can refuse to authorise and process an order for any reason. Maiki may request credit, anti-fraud and identity checks if we believe this is necessary.

If Maiki cannot charge payment to your credit card or if a payment is declined or returned for any reason, Maiki may in our absolute discretion suspend or cancel your order and all our obligations with you under these Terms and Conditions.

Maiki use SecurePay, a secure payment system that encrypts credit card information to protect you in accordance with best industry practice.

While Maiki uses all reasonable steps to ensure your personal information remains secure, you must understand that it is impossible to completely guarantee that the transmission of data over the Internet will always be totally secure.

Any information submitted to Maiki on the Maiki website is done so at your own risk.

 If Maiki have accepted your order and payment has been authorised and processed, the merchandise purchased will be promptly delivered to you.

Maiki aims to deliver merchandise to Australia within two to four business days of accepting your order.

Maiki aims to deliver merchandise internationally within five to seven business days of accepting your order.

Maiki only uses reputable postage and courier services to deliver merchandise to the delivery address selected by you, Australia Post in most instances.

Maiki accepts no responsibility or liability for undelivered merchandise.

Maiki accepts no responsibility or liability if merchandise is returned to the Maiki head office or if there is a delay in delivery which is beyond our reasonable control.

Title to the merchandise and the risk of loss or damage to the merchandise passes to you upon receiving delivery of the merchandise from the Maiki postal or courier service.



Maiki attempt to be as accurate as possible in the description of products. However, Maiki does not warrant that product descriptions are accurate, complete, reliable, current, or error-free.



The Maiki website, its content, layout and design together with any name, logo, photograph, image, code, text, data, graphic, software or other identifying mark appearing on the website, may only be used for your personal reference, and may not otherwise be copied, reproduced, used, stored, published, altered, licensed, downloaded or transmitted in any form or by any means in whole or part, without the prior written consent of Maiki.

All names, logos and trademarks appearing on the Maiki website are the property of Maiki or a third party who has contributed to the website.

Nothing on the Maiki website or in these Terms and Conditions should be construed as conferring a licence or right to use the Maiki website or any name, logo, trademark unless the prior written consent of Maiki or a third party has been obtained.



From time to time Maiki may run competitions and promotions. These competitions and promotions may be subject to separate Terms and Conditions in addition to these Terms and Conditions. Any additional Terms and Conditions will be made available on the Maiki website. Please read all additional Terms and Conditions.

Involvement in a competition or promotion will be deemed as acceptance of these Terms and Conditions and any additional Terms and Conditions governing the competition or promotion.



If you fail to comply with these Terms and Conditions as amended from time to time, Maiki may without limitation, in our absolute discretion and without notice:

  • suspend or terminate your access to the website; or
  • take legal action where necessary.



Without limitation, Maiki is not liable for any loss, damage, cost, expense, liability, action, claim, judgment or penalty whatsoever arising directly or indirectly as a result of or in connection with:

  • your use of the website;
  • any transaction entered into through or from the website;
  • your inability to use the Maiki website for whatever reason;
  • the deletion, correction, destruction, damage, loss or failure to store or retain information;
  • your use of any products or services obtained on or through the Maiki website;
  • any unauthorised access to the Maiki website;
  • the transmission of any virus onto your computer;
  • the unauthorised alteration of data or transmissions;
  • the statements, information or conduct of any third party on the Maiki website;
  • any other matter relating to the Maiki website; and
  • any breach of these Terms and Conditions by you.



You agree to indemnify and hold Maiki harmless against any loss, damage, cost, expense, liability, action, claim, judgment or penalty arising directly or indirectly as a result of or in connection with:

  • a breach of these Terms and Conditions by you;
  • your access to or use of the Maiki website; and
  • a breach of Australian and/or International copyright laws by you.



By accessing and using the Maiki website you agree to receive electronic and marketing communications from Maiki.

You can elect to discontinue communications from Maiki at any time.


If any part of these Terms and Conditions is found to be invalid or unenforceable by a court of law, the remainder of the Terms and Conditions will continue to apply.


If you have any queries or would like more information about these Terms and Conditions please contact our customer service team via email at  info@maiki.com.au